MANESTORY / FAQ
Before your first edition.
How much does ManeStory cost?
ManeStory Essential: $29.90 per month for 300 credits. ManeStory Studio: $49.90 per month for 600 credits. ManeStory Pro: $69.90 per month for 1,000 credits. Prices are in USD; applicable taxes appear at checkout. Monthly plans renew until cancelled.
Compare the plans ↗What can I make with 300 credits?
The Magazine Edit costs 30 credits per collection; The Fashion Film costs 60. A 300-credit month covers up to 10 magazine collections or 5 fashion films, or a mix. A fashion collection also includes magazine images.
What files do I receive?
The Magazine Edit includes branded magazine images and high-resolution exports, with an optional photo slideshow. The Fashion Film includes a 10-second 720p AI film, magazine images, a music version and a silent copy. Download files before the expiry date shown in your edition.
Explore public examples ↗What is free to try?
You can browse public examples and preview a salon name in the homepage layout without payment. Your first collection for your salon’s space images is free; new versions cost 30 credits and tour videos are not included. This is not a free client fashion-film offer.
Preview your salon name ↗What photo should I upload?
Use a clear photo of the finished hairstyle in natural light, with the hair fully in frame and a quiet background. Upload only photos you have permission to use. Your original stays available. Choose the output format in your studio.
Do I need to review AI results before using them?
Yes. Automated processing can alter hair, skin, facial details, text or backgrounds. Compare the result with your original and watch the whole film before sharing it. Keep the original if a result is unsuitable.
Read the AI review terms ↗Do I need my client’s permission?
You are responsible for obtaining and documenting appropriate permission before photographing, uploading or processing someone’s image. Obtain separate permission when required for AI changes, public social-media posts or advertising. The product’s checkboxes record your confirmation; they do not obtain permission from your client.
Read the photo permission terms ↗Do monthly credits roll over?
No. Monthly and bonus credits expire each billing cycle. Consecutive paid renewals earn 5% extra credits in month two and 10% from month three; the monthly price stays the same. A new subscription starts again at month one.
Can I buy extra credits?
Subscribers in their paid monthly period can buy 100 extra credits for $10.00. This is a one-time purchase, valid for 90 days, with no automatic recharge.
What happens if generation fails?
System failures release reserved credits. Downloads and automatic retries do not charge again. If you cannot access a paid collection or a file is missing or corrupt, contact support with the edition or order reference. Do not send your password or verification link.
Contact support ↗Can I cancel, and how are refunds handled?
Monthly plans renew until cancelled. Cancelling renewal and requesting a refund are different actions. Refund requests are reviewed against the purchase and delivery records; ManeStory does not advertise a separate 7-day or 30-day money-back guarantee.
Read the refund policy ↗YOUR NEXT EDITION