01
Email the team
Contact the ManeStory team at hello@manestory.beauty. We handle product questions, account access, billing issues and privacy requests through this address.
Use the links below to open your email app. They do not submit a message through this website.
02
Help us find your request
For account or delivery issues, include your salon name, account email and edition ID if available. For billing questions, include the order or payment reference and a short description of the problem.
Do not email your password, verification code, full card number or unneeded client photographs. Describe the issue first; if an image is needed, we can agree on an appropriate way to share it.
03
If you are pictured in an edition
You do not need a ManeStory account to raise a privacy concern. You can contact your salon or email hello@manestory.beauty with enough information to identify the edition. We may ask for proportionate verification before disclosing or removing someone else’s records.
04
About the service
ManeStory is a web-based content studio for salons. It turns photographs supplied by a salon into branded digital magazine images and short films. Access to the current pilot is by invitation. Available features, trial allowances and any purchase price are shown in the product and checkout.
See our Privacy Policy, Terms of Service and Refund Policy.