01
Using ManeStory
These terms govern use of ManeStory at manestory.beauty. By creating a studio account or using the service, you agree to these terms. If you act for a salon or another business, you must have authority to do so. You must be at least 18 to create an account.
Questions about these terms can be sent to the ManeStory team at hello@manestory.beauty. Our Privacy Policy explains data handling, and our Refund Policy explains billing support and refund requests.
02
What the service provides
ManeStory creates digital magazine-style images, captions and short films from photographs and details supplied by a salon. It is a digital content product, not a hairdressing service or a promise of marketing results. Available formats and features are described in the workspace and purchase offer.
The pilot is invitation-only. Features and usage limits can differ between accounts. A free trial is limited to the allowance and expiry shown for that studio; creating additional accounts to evade those limits is not permitted.
Sample designs labeled as AI concepts are fictional examples. They are not evidence of a real client result. Photo films animate supplied photographs; optional generative video is a separate feature when enabled.
03
Accounts and permitted use
Provide accurate account information, protect your sign-in details and notify us if you suspect unauthorized access. Use the service only for lawful content and with the rights needed for the intended use.
Do not upload stolen photographs, impersonate people, create deceptive before-and-after claims, exploit or harass anyone, evade usage limits, interfere with the service or attempt to access another salon’s records. Do not use the service for face identification, surveillance or unauthorized face swapping.
04
Client permission and publication
You are responsible for obtaining and documenting appropriate client permission before photographing, uploading or processing someone’s image. Obtain separate permission when required for AI changes, extended history, public social-media posts or advertising. The product’s permission checkboxes record your confirmation; they do not themselves obtain consent from your client.
Do not knowingly upload photographs of children under 13. For older minors, obtain appropriate parent or guardian authorization and any other required permission. If a client withdraws permission, stop new uses where required and address deletion with us and any platforms where you published copies.
05
Your content and output rights
You retain the rights you already hold in uploaded photographs, branding and text. You give ManeStory the limited permission needed to host, process and transmit that content to service providers to produce, store and deliver your requested work.
You may download and use your permitted outputs for their intended salon or client purpose, subject to rights in the input materials, identifiable people, fonts, music and other included assets. Included assets are not offered for separate resale. AI outputs may not be unique or eligible for exclusive copyright protection.
We do not claim permission to feature client photographs in our own advertising merely because you upload them. Public examples using your actual client material require separate permission.
06
AI results and your review
Automated processing can introduce visual errors or alter hair, skin, facial details, text or background elements. You must inspect the result before selecting it, sending it to a client or publishing it. Keep the original if a result is unsuitable.
We do not promise recovery of missing detail from blurred photographs, exact reconstruction of spaces or guaranteed likeness in generated views. No number of views, bookings, sales or social-media engagement is guaranteed.
07
Prices, checkout and delivery
Any price, taxes, included files and purchase conditions are shown before payment. Monthly plans renew automatically until cancelled, with 300 credits for $29.90, 600 credits for $49.90, or 1,000 credits for $69.90 per paid billing cycle. Unused monthly credits expire at the end of that cycle and do not roll over. You may cancel renewal from your studio settings; cancellation takes effect at the end of the current paid cycle. Completed works retain their existing download expiry dates. Extra credits cost $10 for 100 credits as an optional one-time purchase available only during an active paid monthly subscription period, valid for 90 days from payment confirmation, with no automatic recharge. Prices and recurring billing are identified before you agree to pay. A free invitation does not authorize a charge.
Your salon's first successfully completed space image collection is free. Subsequent versions, including changes to source photographs or style, cost 30 credits per collection. Draft edits, downloads and system retries are free. Salon tour videos are not included in this offer. Existing paid magazine and fashion collection allowances retain equivalent value at 30 and 60 credits per unused collection respectively, with their original expiry dates and renewal terms.
Where enabled, Dodo Payments provides hosted checkout and acts as merchant of record for the transaction. Its applicable checkout terms also apply. A checkout labeled as a test is a test transaction, not a purchase of a live paid plan.
Package credits become available after the server verifies payment confirmation. A magazine collection reserves 30 credits. A 10-second 720p fashion film, including magazine images, music and a silent copy, reserves 60 credits in total. A completed collection consumes its reserved credits. Retries of the same generation reuse its reservation; a terminal system failure releases it. An AI fashion collection requires its included AI video to pass the delivery checks. Processing or confirmation may take time. Files are delivered digitally through your studio; there is no physical shipment. Save them before the displayed expiry date. Payment does not extend that date.
Credit subscriptions receive 5% bonus credits in the second consecutive paid monthly cycle and 10% from the third onward, with no change to the monthly price. Bonus credits require successful renewal on the same subscription, expire with that cycle and do not roll over. A new subscription starts at month one. One-time top-ups and legacy collection subscriptions do not earn this bonus.
08
Availability, suspension and ending use
We may maintain, update or temporarily interrupt the service, and may restrict an account for misuse or security concerns. The pilot does not include a guaranteed uptime or delivery-time commitment. If an issue prevents delivery of a paid purchase, contact us under the Refund Policy.
You can stop using the service and request account deletion. Ending use does not automatically delete downloaded or externally published copies, resolve outstanding payment obligations or remove records we need to retain for legitimate legal or accounting purposes.
09
Responsibility and mandatory rights
The service depends on the supplied material and third-party infrastructure. To the extent permitted by law, it is provided without a promise of uninterrupted operation or suitability for every particular use. Each party remains responsible for its own obligations under applicable law.
Nothing in these terms excludes liability or limits refunds, privacy protections or other rights that cannot lawfully be excluded. We have not added mandatory arbitration or a waiver of statutory consumer rights.
10
Updates and questions
We may revise these terms for new features or operational changes. We will show the updated date and provide additional notice where required. Material changes do not retrospectively remove mandatory rights associated with an existing purchase. Contact hello@manestory.beauty for help.